Terms of Service

Effective Date: September 5th, 2026

 

1. Who We Are

These Terms of Service ("Terms") govern your use of the websites, courses, memberships, and communities (collectively, the "Platform") offered by MamafitPH Fitness Instruction Services, a sole proprietorship organized under the laws of the Republic of the Philippines, doing business as ThriveLife, Mamafit, and Dadafit (collectively, "Company," "we," "our," or "us").

Registered address: 12LM T3 One Orchard Road, Eastwood, Brgy. Bagumbayan, Quezon City, 1110, Philippines Contact: hello@thethrive.life

By accessing the Platform or purchasing anything from us, you agree to be bound by these Terms.

2. Acceptance of Terms

By accessing our website, purchasing products, or using our Kajabi-based courses, memberships, and community, you agree to be bound by these Terms. If you do not agree, do not use our services.

3. Services & Programs We Offer

We provide online wellness, fitness, and nutrition programs, memberships, courses, challenges, and community support (each, a "Program"), including but not limited to self-paced courses, guided courses with live coaching access, structured multi-week programs, monthly or annual memberships, short challenges, digital add-ons, and upgrade paths between Programs.

Program-specific terms control. Each Program's price, payment structure, access duration, drip-release schedule, and any promotional pricing window (such as presale or launch pricing) will be stated on that Program's sales or checkout page at the time of purchase, and forms part of your agreement with us for that Program in addition to these Terms.

4. User Accounts

To access certain features, you must create an account. You agree to provide accurate information, keep your login credentials confidential, and take responsibility for all activity under your account. We reserve the right to terminate or suspend accounts for violation of these Terms.

5. Payments

  • Subscriptions and international card payments are processed via Kajabi Checkouts with PayPal.
  • For some products, a one-time local Philippine payment may be processed via WooCommerce with Xendit (e-wallets/bank transfer).
  • Prices may display in different currencies. Your bank or card issuer may add cross-border or international processing fees; these are assessed by your bank, not by us.
  • Refunds follow our separate Refund Policy.

6. Cancellation & Refunds

  • You may cancel a membership at any time through your account or by contacting us.
  • If a subscription is canceled, access remains active until the end of the current billing cycle; no partial refund is issued for the remainder of that cycle.
  • Local e-wallet/bank payment methods (Xendit) are not available for recurring subscriptions — recurring billing runs through PayPal only.
  • Refund eligibility and windows are governed by our separate Refund Policy, which forms part of these Terms.

7. Program Access & Delivery

Unless otherwise stated on a specific Program's sales page:

  • Access begins immediately upon purchase, or on a stated future date (for example, presale purchases made in advance of a later access-start date).
  • Some Programs release content on a drip schedule tied to your individual access-start date rather than all at once.
  • Some Programs include a stated access duration (for example, one year from your access-start date), after which access ends.

8. Upgrades & Plan Changes

Some Programs allow upgrading to a more complete Program (for example, from self-paced to guided coaching access, or between program tiers) at a stated upgrade price. Upgrade terms are stated at the time the upgrade is offered.

9. Use of Services & Restrictions

You agree not to: share your account login with others; copy, reproduce, or distribute our content without permission; use our services for illegal or unauthorized purposes; or engage in abusive or harmful behavior within our community. Violation may result in account termination without refund.

10. Intellectual Property

All content, branding, and materials we provide — including lessons, videos, trackers, and worksheets — are owned by us or licensed to us, and provided for your personal, non-commercial use only. You may not reproduce, distribute, or commercially exploit our materials without explicit written permission.

11. Community Guidelines

Be respectful and supportive of other members. Do not post offensive, harmful, or misleading content, or share another member's personal or health information without their consent. We reserve the right to remove users violating these guidelines.

12. Health & Fitness Disclaimer

Our Programs are provided for informational and educational purposes and are not medical advice, diagnosis, or treatment. Our coaches are not acting as your physician. Programs may include nutrition guidance, structured elimination and reintroduction protocols, physical movement and exercise programming, and postpartum-related content.

You should consult a qualified physician before beginning any elimination diet, exercise program, or postpartum recovery program — particularly if you are pregnant, postpartum, recovering from surgery (including C-section), managing a chronic health condition, or unsure whether a Program is appropriate for you.

13. Assumption of Risk — Physical Activity Programs

Physical activity carries inherent risk of injury. By participating in any Program involving movement, exercise, or physical rehabilitation content, you acknowledge and voluntarily assume that risk, agree to work within your own physical limits, and agree to stop and seek medical attention if you experience pain beyond normal exertion.

Certain Programs — specifically our postpartum/CORE Formula programs, and our general fitness and nutrition programs — require a separate signed Assumption of Risk and Release form before you begin. Where required, that separate document governs in addition to this section.

14. Results & Testimonials

Testimonials and results shared on our Platform reflect individual client experiences. Individual results vary. We do not guarantee you will achieve the same or similar results.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR PROGRAMS ARE PROVIDED "AS IS," AND WE ARE NOT RESPONSIBLE FOR INJURIES, HEALTH ISSUES, OR OUTCOMES ARISING FROM YOUR PARTICIPATION, EXCEPT WHERE CAUSED BY OUR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT. THIS LIMITATION DOES NOT AFFECT ANY RIGHTS YOU MAY HAVE UNDER PHILIPPINE LAW THAT CANNOT BE LIMITED BY AGREEMENT.

16. Indemnification

You agree to indemnify and hold harmless the Company, its owner, coaches, and contractors from claims arising from your breach of these Terms, your violation of law, or your use of a Program inconsistent with the guidance provided.

17. International Use

We serve clients in the Philippines, Canada, the United States, Australia, New Zealand, and Singapore. These Terms are governed by Philippine law regardless of where you access the Platform. We do not represent that these Terms satisfy every consumer protection requirement of your own country; nothing here limits any mandatory right you hold under your local law that cannot be waived by agreement.

18. Termination

We may suspend or terminate your access, without refund, if we reasonably believe you have violated these Terms. You may stop using the Platform, and cancel any membership, at any time.

19. Governing Law & Disputes

These Terms are governed by the laws of the Republic of the Philippines. Any dispute shall be subject to the exclusive jurisdiction of the courts of Quezon City, Metro Manila.

20. Changes to These Terms

We may update these Terms from time to time. Continued use of the Platform after an update constitutes acceptance of the revised Terms.

21. Contact Information

Email: hello@thethrive.life 

Address: 12LM T3 One Orchard Road, Eastwood, Brgy. Bagumbayan, Quezon City, 1110, Philippines