Privacy Policy

Effective Date: Rev. 2.1, July 28, 2025

At ThriveLife, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, branded Kajabi app, and services.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

  • Personal Information: When you sign up for our courses, memberships, or community features, we may collect your name, email address, phone number, and payment information.
  • Automatically Collected Information: When you use our website or Kajabi app, we automatically collect data such as your IP address, browser type, device information, and user activity through cookies and tracking technologies.
  • Health and Wellness Information: In some cases, we may collect information related to your health, fitness, and wellness goals to customize your experience in our programs. This information is only collected with your explicit consent.
  • User-Generated Content: If you participate in community discussions within our app, your posts, comments, and engagement data may be stored within our platform.

2. How We Use Your Information

The information we collect is used in the following ways:

  • To provide and manage our memberships, courses, and wellness programs.
  • To process payments for purchases securely through third-party providers such as Checkout Joy, Xendit, and Stripe.
  • To personalize your experience on our website and app, offering recommendations and content tailored to your wellness goals.
  • To analyze engagement with our sales funnels (e.g., whether you opened an email, clicked a link, or started but didnā€™t complete a purchase) to improve our services.
  • To communicate with you about your account, programs, updates, and special offers (if you've opted into our marketing communications).

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we share information with trusted third-party services to provide our products and services effectively:

  • Kajabi: We use Kajabi to deliver our courses, memberships, and community features. Your data may be shared with Kajabi for account management and course access.
  • Payment Processors: Transactions are securely processed by Checkout Joy (checkouts), Xendit, and Stripe (payment processors). We do not store full payment details.
  • Marketing & Analytics Tools: We use tools like Google Analytics, Facebook Pixel, and ManyChat to track user behavior and measure marketing effectiveness.

4. Cookies and Tracking Technologies

Our website and app use cookies and tracking technologies to:

  • Keep you logged in and recognize you when you return.
  • Provide personalized content and recommendations.
  • Analyze website traffic and user behavior.
  • Track engagement with advertisements and sales funnels.

You can disable cookies in your browser settings, but this may affect the functionality of our website and app.

5. Data Security

We take the security of your personal information seriously. We use industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, or disclosure.

In the event of a data breach, we will notify affected users promptly and take the necessary steps to secure the information.

6. Your Rights and Choices

You have the right to:

  • Access or Modify Your Information: You can update your personal information through your account settings in our Kajabi app or by contacting us.
  • Request Deletion: You can request that we delete your personal information, except for data we are required to retain for legal or business purposes.
  • Opt-Out of Marketing: You can unsubscribe from marketing emails by clicking the "unsubscribe" link in our communications.
  • Cancel Memberships & Subscriptions: If you cancel a subscription-based membership, you will retain access until the end of the current billing cycle. Refunds are subject to our [Refund Policy].

7. Compliance with Privacy Laws

We comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws. If you are located in the European Economic Area (EEA) or California, you may have additional rights regarding your personal information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly for any updates.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: [email protected]

Address: 1C Circulo Verde Garden Homes, Calle Industria, Bagumbayan, Quezon City, Metro Manila, 1110, Philippines